Shipping

You want to receive your package as soon as possible. We understand that! And we want you to have it ASAP too. However, taking care of the health of our employees is our top priority, and this has slowed down us a little bit. The total delivery time is the processing time plus the shipping time. Please read below to calculate the time of your delivery. 

Processing time —

Once we have received your order, it will take us up to 2 business days to prepare it. 

Shipping time —

When calculating your total shipping time, please keep in mind that the day the package is shipped or picked up from our store is not considered the first business day; start counting business days from the first full day that the package is “in transit” to you.

Note: business days are Monday through Friday, excluding weekends and Federal holidays. 

Standard Flat Rate Shipping —

Delivery timeline between 2-5 business day

Expedited Shipping —

Delivery timeline the next day afternoon

Worldwide Expedited Shipping —

Delivery timeline between 2-5 business days 

UPS Worldwide Saver Shipping —

Delivery timeline 2 business days

Shipping Cost —

Cost of shipping is as follows:

For delivery in the US —

All orders under $100 ship first class - $5.95

Free shipping on orders of $100.00 or more 

For delivery outside the US —

Our shipping prices are based on the weight, size, and value of the items in your order and on the service level you choose. Please contact us at hello@maxandherb.com if you have any questions. 

We want you to be pleased with your purchase. If we made a mistake or you encounter any issues, email us at hello@maxandherb.com, and we will happily assist you. New, unused yarn can be returned within 15 days for a full refund. Sale items, patterns, books, magazines, wound yarn, and needles are not refundable. Read our Exchange Policy 

 

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